If you have experienced or are experiencing undesirable behaviour (such as sexual intimidation, aggressive or violent behaviour, bullying and discrimination) you can contact one of the confidential advisers for undesirable behaviour. They can provide support and help look for a way to stop or de-escalate the undesirable situation. Where relevant they will refer you to professional care and assistance. They can also help you submit a claim to the Complaints Committee. The confidential advisors work in accordance with the guidelines of the National Association of Confidential Advisors and handle your report or question confidentially.

See confidential advisers for undesirable behaviour for UvA staff

The ombudsperson is an independent figure you can contact when you encounter structural problems and injustices within the UvA. You can do so confidentially and without formalities. When you report to the ombudsperson, there will be an (intake) interview unless you don’t want this. The ombudsperson can also decide to not take on the report if legal proceedings are pending. The ombudsperson may decide to initiate an investigation based on a single report or (the registration of) multiple reports.

If you have experienced or are experiencing undesirable behaviour (such as sexual intimidation, aggressive or violent behaviour, bullying and discrimination) you can contact your supervisor or lecturer. If this is not an option for you, contact the confidential counselors for undesirable behavior or the ombudsperson.

Do you have questions about issues relating to your work or legal position, such as terms of employment, a reorganisation or a dispute with your supervisor? In that case you can contact the Confidential Adviser for Individual Legal Position. As an employment lawyer this adviser can advise you about your legal position. The adviser is independent and tries to mediate as much as possible in conflicts. Remko Koopman only works for the UvA on certain days, usually on Tuesdays and Friday mornings, so the best way of contacting him is via email.

If you are struggling with problems in your social environment (for example relating to your living and working situation, religion, personal circumstances) and this is affecting your work, or has already resulted in your not being able to carry out your work fully, you can turn to the occupational welfare service or an occupational health physician. This is confidential and free of charge. You do not need to be ill to make an appointment.

Go to information and contact details of the Occupational Health and Safety Service 

Read what you can do when struggling with intimidation and threats.

If you have questions or complaints relating to academic integrity you can contact a confidential adviser for academic integrity. They can also inform you about the procedure for submitting a complaint to the Academic Integrity Committee.

Go to contact details of the confidential advisers for academic integrity

If you want to submit a formal complaint regarding undesirable behaviour on the part of a member of staff of the UvA, you can turn to the Complaints Committee. The procedure for handling complaints is laid down in the Regulations for Employee and Student Complaints Procedures at the University of Amsterdam.

Go to information about the Complaints Committee and Regulations

The emergency number in  the Netherlands is 112.

If you are on campus you can call the UvA's Central Control Room on the central emergency number: +31 (0)20 525 2222.

Have you observed an unsafe situation or near accident? Report what you saw via www.uva.nl/veilig.

• Your own GP or therapist
• Sexual Assault Center (CSG):
  www.centrumseksueelgeweld.nl/csg-en or 0800 - 0188
• The police: If a punishable offense has been committed
  you can report this to the police.
  In case of an emergency call the emergency number 112.
  If it is not an emergency call 0900 – 8844.
• Veilig thuis - help in case of domestic violence
  www.020veiligthuis.nl/english or 0800 2000
• Jellinek expert on alcohol, drugs and addiction
  www.jellinek.nl/english or 088-505 1220
• 113 Suicide prevention https://www.113.nl/english

Please note 0800 and 0900 numbers are only accessible for people calling from within The Netherlands.

• Has someone reported undesirable behaviour to you? Find a step-by-step plan in the Guide for supervisors: How to handle reports of undesirable behaviour? (PDF, 16 p.)
• Are you dealing with complex cases of undesirable behaviour? Download the Dutch Handreiking met omgang complexe causuïstiek in domein sociale veiligheid en ongewenst gedrag (pdf, 22 p.)
• Read more about courses and workshops

Guideline How to deal with undesirable student behaviour

As a lecturer, tutor or teaching assistant it can be challenging to deal with a signal or report undesirable behaviour inside or outside the classroom. With a few basic principles and steps, you can carefully handle a situation. This guideline gives you guidance and identifies who to ask for advice, help and support.

For lecturers, tutors and teaching assistants: Guideline How to deal with undesirable student behaviour (pdf)

Active Bystander social safety toolkit

You can be a bystander in an unacceptable situation with undesirable behaviour. The 'Active Bystander Toolkit' helps you to be an active bystander. The toolkit provides tips on how to intervene in a way that best suits you and the situation.

For employees: Active Bystander social safety toolkit (pdf)

Advice and support at EB

If you have questions about social safety or need support, please contact Personnel & Organisation (P&O).

UvA framework for action: student behaviour

As a (teaching) staff member, you may encounter undesirable behaviour by or between students. You might also be concerned about a student’s mental health, due to behaviour you find worrying. The UvA framework for action: student behaviour (PDF, 1 page) offers insight into what you can do yourself and where to go for advice and support.

Guidelines for supporting students showing concerning behaviour

The Guidelines for supporting students with concerning behaviour (PDF, 9 p.p., Dutch only) focus on complex cases involving worrying student behaviour. These guidelines serve as a roadmap for navigating such situations and provide information on how the Expert Team for Complex Student Cases (ECCS) can support you.